Telecom Client Technician
Job in
Norton, Norton County, Kansas, 67654, USA
Listed on 2026-10-29
Listing for:
ViaPath Technologies
Full Time
position Listed on 2026-10-29
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Via Path is looking for a Telecommunication Technician 3 (Site Admin Technician
3)to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
Position will be based at client site in McCook, NE with a requirement to travel to other client sites in Kansas as needed.
Responsibilities- Serve as a positive Ambassador representative for Via Path when meeting with customers and clients – clearly demonstrating “Service Excellence”
- Responsible for overall service of Via Path products at assigned customer sites and willing to assist the customer at all times
- Prioritizing and planning of assigned service calls
- Communicating updates associated with assigned service calls
- Escalating problems when appropriate
- Interacting in a professional manner with customers t
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