Sales Support Specialist

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This range is provided by Pac Aero. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$28.00/hr - $38.00/hr

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Accountant & Human Resources Supervisor at Sinclair Manufacturing Division | Qnnect

About the Company
: Pac Aero Norton (formerly Sinclair Manufacturing), founded in 1946, we are dedicated to solving critical connectivity challenges. Today’s customers across industries like Microwave, Fiber Optic, and Hermetic Electronic Enclosures know they can rely on Pac Aero to deliver custom-designed, high-reliability hermetic packages for even the most demanding applications. With a focus on using the latest materials, our products have reliably served the aerospace, medical, optical, communications, industrial, and military sectors for decades.

About the Role
:
The Sales Support Specialist plays a crucial role in assisting customers, processing orders, and supporting the sales team to enhance overall customer engagement.

Responsibilities
:

• Customer Support
  :
  Assist customers by addressing inquiries, resolving complaints, and providing information about products and services.
• Order Processing
  :
  Responsible for processing sales orders and returns, communicating shipments, and ensuring timely delivery of products. This includes maintaining accurate records of transactions and updating databases.
• Sales Team Assistance
  :
  Support the sales team by preparing reports, managing sales tracking tools, and providing data analysis to help identify sales trends and opportunities.
• Administrative Tasks
  :
  Perform various clerical tasks such as scheduling meetings, coordinating visitor screening, and maintaining documentation related to sales operations.
• Collaboration
  :
  Work closely with purchasing, engineering, accounting, production, quality, and shipping to ensure a cohesive approach to sales and customer engagement.
• Sinclair Quality Management System
  :
  Become familiar with Sinclair’s QMS requirements as they relate to office administration. Have knowledge and understanding of Sinclair Quality policy. Communicate customer complaints to Quality as required.

Qualifications
:

• Bachelor’s degree or equivalent or 2+ years of typical office and CRM software experience.

Required Skills
:

• Organizational Skills
  :
  The ability to manage multiple tasks and prioritize effectively is crucial in this role.
• Language Skills
  :
  Ability to read and understand business correspondence as it relates to job function and procedure manuals. Ability to effectively present information and respond to questions from customers and team members.
• Mathematical Skills
  :
  Ability to work with basic mathematical concepts.
• Reasoning Ability
  :
  Ability to define problems, collect data, establish facts, and draw valid conclusions.

Preferred Skills
:

• Professional, outgoing, personable, and a good conversationalist.

Pay range and compensation package
:
Compensation details will be discussed during the interview process.
Equal Opportunity Statement
:
Sinclair is committed to diversity and inclusivity in the workplace, providing equal opportunity to all individuals regardless of background. Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service, Administrative, and Sales
• Defense and Space Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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