Systems Administration SME, Manufacturing Systems

Norton, MA

Description

Verista’s 500 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world’s most pressing healthcare challenges. Verista provides innovative solutions and services that empower informed decision-making and are the result of our significant investment in our people and our capabilities.

Our ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.

Company Culture Guidelines & Values:

• We empower and support our colleagues
• We commit to client success at every turn
• We have the courage to do the right thing
• We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.
• We constantly acquire new skills and learn from our experiences to enhance our collective expertise

Job Introduction: The Manufacturing Systems Administrator will provide technical and systems administration support for manufacturing and operational technology systems (including MES, INFOR CMMS, AVEVA PI, PIMS, PlantPAX, Trace Link, NSIDE, and RTMS), supporting the designated System Owner in maintaining system availability, configuration, performance, security, compliance, and lifecycle management. Working closely with Manufacturing, Engineering, Automation, IT, Quality, Validation, Facilities, and other cross-functional stakeholders, the candidate will also provide technical leadership and project support for system enhancements, integrations, upgrades, and other medium- to large-scale initiatives spanning multiple departments.

Job Responsibilities:

• Support day-to-day administration, configuration, maintenance, troubleshooting, and performance of MES, INFOR CMMS, AVEVA PI, PIMS, RTMS, and associated manufacturing systems, including related infrastructure
• Troubleshoot system issues, application errors, connectivity problems, interfaces, and integration-related issues, supporting data exchanges between manufacturing systems and other enterprise, laboratory, automation, or IT systems
• Assist with system upgrades, patches, configuration changes, enhancements, and lifecycle activities, monitoring system health to proactively identify potential issues
• Coordinate with IT infrastructure, network, database, automation, and vendor teams to resolve complex technical issues, providing off-hours support when required
• Support incident, problem, and change management activities, user account/role administration, periodic access reviews and audits, GMP and biennial reviews, and system recovery/business continuity/disaster recovery activities per established procedures
• Apply project management and technical skills to build, modify, configure, integrate, or expand complex information systems, participating in or leading development, testing, implementation, and deployment phases of medium- to large-scale, cross-departmental projects
• Translate business and technical requirements into system configurations, functional specifications, and test plans, coordinating with cross-functional stakeholders to define requirements, manage risks, and deliver project objectives
• Develop and execute system testing (functional, integration, regression, UAT) and coordinate implementation activities, including deployment planning, cutover, configuration, post-deployment support, and post-implementation assessments
• Identify opportunities for system improvements,…