Freezer Replenishment & Reach Truck Operator – Norton, MA

New England Ice Cream Corporation is a leading frozen food distribution company committed to providing exceptional service, quality products, and operational excellence. Our warehouse team plays a critical role in ensuring product accuracy, inventory integrity, and efficient order fulfillment throughout our distribution network.

The Freezer Replenishment & Reach Truck Operator is responsible for maintaining product availability within the warehouse by performing replenishment, put-away, and let-down functions using warehouse equipment and the Warehouse Management System (WMS). This position ensures inventory accuracy, supports warehouse operations, and maintains safe and efficient workflow in a fast-paced freezer environment.

• Monitor and complete replenishment tasks to ensure adequate product availability for order selection
• Perform let-down functions to replenish pick locations from reserve storage areas
• Perform put-away activities for inbound inventory according to established warehouse procedures
• Verify product placement and slot accuracy within the Warehouse Management System (WMS)
• Ensure all inventory movements are accurately recorded and updated in the WMS
• Maintain organized and properly stocked warehouse storage locations

• Identify and report inventory discrepancies, product shortages, damages, and location issues to the Inventory Team or Supervisor
• Assist with cycle counts and inventory control activities as assigned
• Support inventory accuracy initiatives through proper scanning and recordkeeping practices
• Ensure product rotation procedures are followed when applicable

• Safely operate warehouse equipment including reach trucks, electric pallet jacks, hand trucks, and other material handling equipment
• Transport products efficiently throughout the warehouse while following all safety procedures
• Conduct daily equipment inspections and report mechanical concerns promptly
• Maintain a clean, organized, and safe work environment

• Follow all company safety policies and warehouse operating procedures
• Utilize proper lifting techniques and safe material handling practices
• Adhere to OSHA guidelines and company safety standards
• Maintain compliance with food safety and warehouse operational requirements

• Work collaboratively with warehouse, inventory, receiving, and order selection teams
• Communicate operational concerns and inventory issues to leadership in a timely manner
• Assist with special projects and additional warehouse duties as assigned

• High school diploma or equivalent preferred
• Previous experience working in a warehouse, distribution center, or logistics environment preferred
• Experience operating a reach truck and other warehouse material handling equipment required
• Experience working in a fast-paced freezer or cold storage environment preferred
• Experience utilizing warehouse management systems (WMS) preferred

• Valid driver's license required
• Ability to safely operate reach trucks, electric pallet jacks, and other warehouse equipment
• Strong attention to detail and inventory accuracy
• Basic computer and scanning device skills
• Ability to follow written and verbal instructions
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Dependable, punctual, and safety-oriented
• Ability to prioritize tasks and multitask in a fast-paced environment

• Ability to repeatedly lift and move products weighing up to 50 pounds
• Ability to stand, walk, bend, kneel, crouch, reach, and lift throughout the workday
• Ability to safely operate warehouse equipment…