Receptionist, Administrative​/Clerical

Receptionist at The Springs Post-Acute provides a compassionate, positive environment for seniors. The 99-bed skilled nursing facility offers post‑acute rehabilitation with exceptional wound care and therapy programs.

We offer competitive pay, flexible schedules, and comprehensive benefits while fostering teamwork, respect, and continuous learning. If you’re passionate about making a difference, we’d love for you to join our caring, dynamic team.

The Receptionist performs efficient clerical support in accordance with established policies and procedures. The role interfaces with the public visiting the facility and by telephone, communicates with outside agencies, and ensures the facility is a positive choice for seniors.

• Promptly answer all incoming calls with professional, courteous telephone etiquette.
• Receive and follow reception schedule/instructions from the supervisor.
• Operate paging/telephone system and direct callers to appropriate individuals or departments.
• Maintain current file/listing of residents by name and room number, on‑call personnel, department extensions, key personnel, and critical residents.
• Greet visitors, direct them to the appropriate office or residents’ room, and offer beverages as appropriate.
• Monitor presence of sales representatives and ensure guests comply with existing rules, refusing admission as directed.
• Assist with administrative duties (typing, filing, accounts, etc.) and operate copier, office machines, and computer as directed.
• Fields accurate and complete phone messages, delivers messages, and distributes and accepts job applications.
• Receives supplies and shipments, alerts the appointment department for pick‑up, and maintains the resident/visitor check‑in/out system, retaining daily lists for six months.
• Receive, sort, and distribute mail; prepare mailing monthly statements for residents, including stuffing envelopes and labeling.
• Audit new residents’ charts for accuracy; audit medication, treatment records, and intake/output records weekly.
• Report suspicious persons/information to the supervisor immediately.

Educational Requirements
Must possess a high school diploma or its equivalent.

Experience
At least two years in a clerical position, or a completed secretarial science program from an accredited school/college.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

Monday - Friday (4:00 PM – 8:00 PM)