Communication Services Coordinator

FT Communication Services Coordinator

Salary: $84,151.32 Annually

Job Type: Full Time

Job Number: Communication Serv. Coord - 25

Closing: 1/23/2026 11:59 PM Pacific

Location: Norwalk, CA

Department: Communication Serv. Coord - 25

Division: Student Accessibility Services

Equity and Diversity: The District is strongly committed to achieving staff diversity and the principles of equal opportunity employment. The District encourages a diverse pool of applicants and does not discriminate on the basis of race, color, national origin, ancestry, sex, age, religion, marital status, disability, or sexual orientation in any of its policies, procedures or practices. In fact, the college encourages applications from all segments of qualified people.

Summary: Coordinates services that ensure Deaf and hard-of-hearing students have access to sign/ language interpreters, Communication Assistance Realtime Translation (CART), and other communication assistance within the disabled students department on campus. Provides sign language interpreting when necessary for students and/or staff within the department.

Distinguishing Career Features: The Communication Services Coordinator is a specialized position responsible for coordinating services that ensure and enhance access to class lectures, presentations, and discussions for Deaf and hard-of-hearing students. This role requires advanced skills, knowledge, and training in the field of interpreting, as well as certification in American Sign Language interpreting. The Coordinator oversees a campus-wide program by coordinating, evaluating, and hiring interpreters and captioners, and managing assistive equipment.

They may also occasionally perform interpreting services as needed.

• Coordinates campus-wide communication services for Deaf and hard-of-hearing students by recruiting, evaluating, selecting, and scheduling short-term hourly, part-time interpreters and captioners to fill educational needs.
• Instructs faculty and students in the effective use of communication services.
• Provides occasional interpretation for students and college staff during conferences and other sponsored activities, when necessary for legal compliance.
• Assists interpreters and captioners with accessing equipment, information, and any other needs in support of communication services. Is the liaison between the interpreter or captioner and faculty/staff to ensure the Deaf/hard-of-hearing student's communication needs are met.
• Oversees timecards for interpreters and captioners; tracks and reconciles invoices from external interpreting agencies.
• Consults with administrators, faculty, instructional assistants, and counselors concerning useful programs, materials, and equipment to meet student needs.
• Coordinates, prepares, facilitates, and conducts training sessions for instructional assistants, faculty members, and students regarding best practices related to communication services. Conducts training for interpreters and captioners related to work expectations, procedures, and specialized topics.
• Connects with and coordinates contracts with CART and Interpreting Agencies. Reviews, approves, and tracks Agency payments.
• Researches and coordinates with counseling and program staff to identify students requiring communication services. Determines approximate hours needed and prepares budget/financial proposals to meet needs.
• Other duties as assigned by the Dean of the department.

Education and Experience: The position requires a Bachelor's Degree with a minimum of two years of experience working with Deaf/hard-of-hearing students in an instructional or equivalent setting.

Knowledge And

Skills:

The position requires professional knowledge of educational interpreting and captioning. Requires an understanding of the many approaches to communication services and the ethical impacts for all. Requires in-depth knowledge of categorical programs governing communication services for Deaf and hard-of-hearing students. Requires knowledge of how to support interpreters and captioners with resources to enable excellence in communication services. Specialized knowledge of working with hard-of-hearing student populations is necessary.

Requires knowledge of and skill in using personal computers and applications such as desktop productivity software, scheduling software, and learning management systems. Requires well-developed English and ASL language skills. Requires well-developed professional relationship skills to interact in both formal and informal settings with a wide variety of contacts. Requires the ability to work independently.

Abilities: Requires the ability to perform sign language services in a full range of courses offered by the college. Requires the ability to learn, interpret, and apply the requirements of categorical programs that mandate and provide reimbursement for Deaf/hard-of-hearing services. Requires the ability to coordinate and implement a program that assists students,…