Receptionist, Administrative​/Clerical

About the Role

H&R Block is inviting applicants to join as a Receptionist / Seasonal Client Service Professional. This role focuses on welcoming clients, managing appointment scheduling, ensuring client needs are met across in‑person, phone, and virtual interactions, and maintaining office cleanliness and organization.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs have been met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organizational resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multitask.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply).

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.