Department Assistant - Gastro - Norwalk Hospital - Norwalk,CT Job Norwalk area,Connecticut USA,Administrative/Clerical

Title

Department Assistant
- Gastro
- Norwalk Hospital
- Norwalk, CT
- Full time
- Monday
- Friday 8 hour shift 8:30am - 5:00pm

Summary

Coordinates all scheduling with staff, attendings offices, anesthesia office, radiology and operating room daily. Verify that all documentation is complete and sent to Health Information Management. Oversee the daily clerical tasks in the section.

Responsibilities

Communicates effectively with Attendings offices- by phone and fax

Criteria A:
Able to use fax- enter numbers into speed dial, change print head, and confirm transmission Communicates effectively with Attendings offices- by phone and fax
Criteria B:
Maintains up to date contact information for all providers and provider offices

Schedules block time efficiently

Criteria A:
Obtains all required information from MDs' office, ensures correct patient selected from database, accurately inputs the data into OR scheduling system
Criteria B:
Reviews records for patient registration prior to procedure date. Contacts offices when patients are not pre-registered.
Criteria C:
Maximizes the use of block time for each physician- work with offices to arrange caseload appropriately and efficiently.
Criteria D:
Collaborate with clinical manager and/or charge nurse to ensure appropriate staffing for all special procedures.

Accurately enters charges into financial system

Criteria A:
Verifies correct financial number of each patient
Criteria B:
Verifies accuracy of charges based on procedure documentation.
Criteria C:
Enters charges accurately and within 3 days
Criteria D:
Closes transactions, print records of entries, and verify entries for correctness.

Compiles patient documentation

Criteria A:
Maintains MD electronic record database, runs various reports, keeps monthly stats for procedural volume.
Criteria B:
Responsible for checking scheduled patients, daily printing and assembling of charts.
Criteria C:
After procedures are complete- breakdown of charts, prepare chart for HIM, create daily verification sheet for HIM.
Criteria D:
Investigates/resolves any inconsistencies in documentation or missing forms with appropriate staff in a supportive manner

Schedules ancillary GI procedures effectively (capsule studies, pH/manometry, lactose/lactulose)

Criteria A:
Ensures completeness of MD orders prior to scheduling test- including reason for exam (codes), height and weight when needed, medication orders when needed.
Criteria B:
Coordinate staff availability with clinical manager
Criteria C:
Coordinate scheduling with patient/family
Criteria D:
Provide patient/family with both verbal and written instructions/directions prior to their procedure

Maintain scheduling and workflow by preparing procedure packets, ensure documentation completeness. Maintain ordering of supplies, entry of IT and facilities tickets.

Fulfills all compliance responsibilities related to the position.

Maintains and models the organization's values.

Demonstrates regular, reliable, and predictable attendance.

Performs other duties as required

Education Skills Experience

High School graduate. Microsoft Word, Excel, Outlook, and Power Point. Works on multiple projects. Strong written and verbal communication, and organizational skills. Requires 1+ years experience providing administrative support. Associates degree preferred.

Working Conditions

Manual: significant manual skills/motor coord & finger dexterity

Occupational:
Some occupational risk

Physical Effort:
Very Heavy effort. May exert up to 50 lbs. force

Physical Environment:
Some exposure to dirt, odors, noise, human waste, etc.

Company

Norwalk Hospital Association

Org Unit

415

Department

Gastroenterology

Exempt

Salary Range

$17.00 - $31.36 Hourly

Available benefits include

Paid Time Off (PTO)
Medical, Dental and Vision Coverage
Health and Dependent Care Flexible Spending Accounts
Health Savings Account
401(k) Retirement Plan
Basic Life and AD&D insurance
Wellness Programs
Employee Assistance Program
Team Member Discounts
Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.

Department Assistant - Gastro - Norwalk Hospital - Norwalk, CT