Veterinary Client Service Representative: Part Time; EVENING

Part-Time Night Shift Client Service Representative

Do you stay calm under pressure, love helping people and pets, and thrive in a fast-paced environment? VCA VREC Referral and Emergency Veterinary Hospital is looking for a Part-Time Night Shift Client Service Representative to join our emergency and specialty team.

Schedule:

Part-time | Night shifts | Weekends and holidays may be required

What You'll Do:

• Greet and assist clients during emergency visits with empathy and professionalism
• Answer phones, triage calls, and communicate urgent information to the medical team
• Check patients in and out, process payments, and manage medical records
• Support doctors and technicians in a high-intensity emergency setting
• Provide compassionate client service during stressful and emotional situations

What We're Looking For:

• Strong communication and customer service skills
• Ability to multitask and stay composed in emergencies
• Previous veterinary or medical front-desk experience preferred (but not required)
• Comfortable working overnight shifts in a fast-paced environment
• Team-oriented, dependable, and detail-focused

Why VCA:

• Competitive pay with overnight shift differential
• Paid training and opportunities for growth
• Access to VCA's network of hospitals and continuing education
• Supportive team culture focused on pets, people, and purpose

If you're passionate about helping pets and their people when they need it most, we'd love to meet you.

Apply today and become part of the VCA family.