Play & Camp Program Coordinator

Position: Play & Learn Camp Program Coordinator

Description Of Work

The Play & Learn Camp Program Coordinator serves as the second-in-command to the Camp Director and is a key member of the leadership team. This role involves supporting all administrative, logistical, programmatic, and personnel operations of the summer camp. The Program Coordinator works closely with site leaders, counselors, instructors, parents, and the Norwalk Recreation and Parks team to ensure consistent implementation of program standards, safety procedures, and high-quality experiences across all camp sites.

The Program Coordinator also plays a vital role in advancing the department’s efforts to obtain and maintain both American Camp Association (ACA) Accreditation and State of Connecticut Youth Camp Licensing through the Office of Early Childhood.

General Duties Administration & Planning

• Assist the Camp Director in pre-season planning and coordination of camp operations.
• Manage program calendars, daily schedules, activity rotations, and supply inventory.
• Support the development of policies and procedures to ensure a consistent and safe camp environment.
• Maintain accurate documentation related to attendance, incidents, scheduling, and staff performance.

Recruitment & Training

• Coordinate in hiring seasonal camp staff, including counselors, instructors, and site leads.
• Lead and facilitate portions of staff orientation and ongoing in-season training.
• Mentor site leaders and counselors; provide consistent feedback and coaching.
• Coordinate and support substitute staffing as needed during the camp season.

Logistics & Operations

• Support daily operational needs at all camp locations, including transportation, supply distribution, and facility readiness.
• Act as a liaison between site locations and the central administrative team at City Hall.
• Visit sites daily to ensure program quality, safety, and staff support.
• Assist with opening and closing procedures of the camp season.

Program Support & Coordination

• Ensure all program activities are delivered with quality, inclusivity, and alignment with NRP values.
• Assist in the planning and oversight of special events, field trips, and enrichment activities.
• Troubleshoot participant issues and behavioral concerns alongside site leads and parents.
• Promote a fun, nurturing, and developmentally appropriate camp experience for all age groups.

Communication & Evaluations

• Serve as a primary point of contact for staff and families when the Camp Director is unavailable.
• Communicate effectively with families, camp staff, and department leadership.
• Help gather feedback through staff, parent, and camper evaluations to inform continuous improvement.
• Prepare end-of-season reports summarizing successes, challenges, and recommendations.

Accreditation & Licensing Compliance

• Lead in the coordination and completion of materials required for American Camp Association (ACA) Accreditation, including documentation, standards implementation, and on-site visits.
• Collaborate with the Camp Director to ensure compliance with Connecticut Office of Early Childhood Youth Camp Licensing requirements, including safety procedures, staff certifications, camper health records, and operational guidelines.
• Maintain well-organized and up-to-date records for all necessary inspections, audits, and annual licensing renewals.

Supervised By

Receives general direction from Recreation Supervisor, and designated supervisor.

Required Knowledge,

Skills and Abilities

• Excellent verbal and written communication abilities, specifically policy development.
• Strong organizational, management and time‑management skills.

Minimum Qualifications

• Minimum of a Bachelor’s Degree, preferably a Master’s Degree, preferably in Education or Early Childhood Education.
• Minimum of six (6) years’ experience working in summer camps with 2‑3 years in a supervisory capacity.

Special Licenses/Certifications and/or Supplemental Information

A valid driver’s license with a clear driving history.

Work Schedule

• January - May:
  About 20-30 hours weekly.
• June through the 2nd week of August:
  About 37.5 hours weekly.
• These are estimated hours and are subject to change depending on the needs of the department.
• This position does not receive the benefits offered to Full‑Time employees.

The above is illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility.

The City of Norwalk is an affirmative action/equal opportunity Employer.

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