Director, Programs & Partner Operations – Financial Services

General Information

City:
Norwalk, State/Province:
Connecticut, Country:
United States

Department: FINANCE

Date:
Wednesday, November 19, 2025

Working time:
Full-time

Reference #:

Job Level: Department Leader

Job Type: Experienced

Job Field: FINANCE

Seniority Level: Mid-Senior Level

Currency: USD - United States - US

Annual Base Salary Minimum: 116,340;
Maximum: 232,680

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees.

Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country.

Monthly rates for this position can be shared with you per your location, this rate will fall within the posted range.

About Xerox Holdings Corporation:
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce.

From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at

The Senior Manager, Programs & Partner Operations (XFS) is responsible for managing partner relationships, forward flow programs, cash coordination, and operational processes across the XFS buyer/partner leasing portfolio. This role supports Finance, Risk, Treasury, Accounting, and IT to ensure seamless execution of partner programs, timely settlements, accurate reporting, and continuous improvement of data quality and controls. The focus is on partnering and problem-solving rather than transactional reporting, ensuring issues are anticipated and resolved proactively.

• Manage relationships with buyer/partner organizations (DLL, LCM, and other partners), including forward flow and back‑book portfolios.
• Represent XFS in regular partner calls and ensure operational, financial, and reporting issues are resolved on time.
• Coordinate with partners and internal teams on deal sizing, tagging, and fund flows for forward flow and sale transactions.
• Oversee the preparation and review of reports to ensure accuracy and consistency, driving automation to reduce manual effort.
• Work closely with Treasury, Accounting, Finance, and Risk teams to ensure correct fund receipt, allocation, and payment.
• Support securitization or forward flow transactions and ensure compliance with internal controls and risk frameworks.
• Monitor SLAs for partner payments, reporting, and reconciliations; drive resolution of recurring process issues.
• Lead and mentor a small analyst team responsible for day‑to‑day partner and operational activities.
• Collaborate with IT to enhance automation and improve data quality in reporting and deal management systems.
• Contribute to internal FP&A planning and forecasting related to partner activity, deal flow, and operational costs.

• Bachelor’s degree in Finance, Accounting, Business, or related field (Master’s preferred).
• 8–10 years of experience in financial operations, leasing, securitization, forward flow, back‑book management, or private equity fund administration.
• Experience in multinational financial services or leasing environments preferred.
• Strong working knowledge of Excel, MS Access, and enterprise finance systems (SAP, Hyperion, or equivalent).
• Demonstrated ability to lead cross‑functional coordination across Finance, Risk, Treasury, and IT.

• Strong analytical and organizational skills with attention to detail.
• Ability to manage multiple priorities and partners simultaneously.
• Proven experience in operational controls, reconciliations, and cash flow management.
• Excellent communication and negotiation skills.
• Proactive approach to problem solving and process improvement.

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