Medical Practice Patient Representative; Clerical Office Assistant - NHMP Norwalk Neurology

Medical Practice Patient Representative (Clerical Office Assistant) - NHMP Norwalk Neurology - Norwalk, CT

At Nuvance Health, we cultivate an inclusive culture where everyone feels welcomed, respected, and supported. As part of a multi-specialty medical practice, you will build relationships with patients over time while enjoying the advantages of a large health system in an intimate setting. $500 Sign On Bonus (External Hires Only) is offered to the successful candidate.

Title: Medical Practice Patient Representative (Clerical Office Assistant)
Employment type: Full Time, 40 hours per week, Monday - Friday, 8:30am - 4:00pm
Shift: 8 hour shifts

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• Ensures accuracy of patient information, including demographics and insurance.
• Answers phones, routes calls, takes messages, and assures accurate communication verbally and via the EMR system.
• Registers, verifies, and schedules patient appointments, tests, and referrals.
• Schedules and reschedules appointments according to office protocols.
• Monitors applications and manages worklists as applicable.
• Collects co‑pays and reconciles funds for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Performs intake and processing of medical records and other documentation where applicable.
• Fulfills all compliance responsibilities related to the position.
• Maintains and models the organization’s values.
• Demonstrates regular, dependable, and predictable attendance.
• Performs other duties as required.

• High School Diploma/GED or equivalent.
• 1 year customer‑related experience required.
• Preferred: 1+ years of healthcare experience.
• Ability to travel between practices as needed.

Salary Range: $18.13 - $34.50 hourly (pay per experience).

We are neighbors caring for communities and ready to welcome you to advance your career with Nuvance Health.