Coordinator DV Programs

FRE Norwalk, 9 Mott Avenue;
Suite 104, Norwalk, Connecticut, United States of America

Posted Thursday, December 18, 2025 at 5:00 AM

Job Title:
Coordinator DV Programs Service Line: BH

Department: DV Programs

Reports to:

Co-Director DV Programs

Coordinates client participation, group facilitators compliance and resolution of challenges as well as reporting to referral sources and JB-CSSD.

• Effective coordination of DV programs.
• Responsible for overseeing and monitoring CDCS data audits for your location.
• Responsible for providing client information to JB-CSSD as requested.
• Maintains coordination of program files.
• Sends communications to courts, probation, parole and clients.
• Tracks client attendance (collects referrals, enters CDCS data, sends out client letters, coordinates group placement, sends discharge paperwork to referral sources, communicates any absences or start issues to referral source and fields questions.)
• Collects program client surveys and complete monthly billing for contracts.
• Manages all timely invoicing.
• Responsible for incoming calls and maintaining clinical files.
• Completes weekly data entry, sends out client letters and makes reminder calls of group start dates.
• Maintains good rapport with referral sources:(Family services, state attorneys, etc.), program staff and program clients.
• Provides client status reports to court.
• Collects client referrals and fees. Completes intake phone calls for DV programs. Communicates client attendance at intakes to the referral source.
• Ensures that all referrals are followed up on and monitored until the client begins programming.
• Ensures that all referrals and class assignments are completed, in a timely fashion, inputted into CDCS and that clients have been screened properly before starting group.
• Secures coverage when needed for groups and will fill in as a facilitator (with qualifying credentials,) in the face of unexpected absences of staff.
• Will conduct intakes when faced with a heavy flow of referrals.
• All other duties as assigned by the Co-Director of DV Interventions.

• Knowledge of the CT criminal justice system and area programs and resources and working relationships with area providers are all desirable.
• Minimal Travel – As needed for assistance at other locations, training, seminars, program events, etc.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.