Medical Practice Patient Representative; Clerical Assistant - NHMP Norwalk Primary Care - Norw
Listed on 2026-01-02
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Healthcare
Healthcare Administration, Medical Office
Medical Practice Patient Representative (Clerical Assistant) - NHMP Norwalk Primary Care - Norwalk, CT
Join to apply for the Medical Practice Patient Representative (Clerical Assistant) - NHMP Norwalk Primary Care - Norwalk, CT role at Nuvance Health
Sign on Bonus: $500 (External Hires Only)
Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Norwalk Primary Care - Norwalk, CT. Full Time/40 hours per week, Variable 8 hour shifts 7:30am - 5:30pm, Monday - Friday.
Summary: Provides clerical and administrative support and coordinates the patient care activities for medical practice.
Responsibilities- Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
- Ensures accuracy of patient's information, including demographics and insurance.
- Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system.
- Registers, verifies, and schedules patient appointments, testing, and referrals.
- Schedules and reschedules appointments according to office protocols.
- Monitors applications and manages worklists as applicable.
- Collects co-pays and reconciles money for deposit.
- Obtains and coordinates record retrieval for new and established patients.
- Performs intake and processing of medical records and other documentation where applicable.
- Fulfills all compliance responsibilities related to the position.
- Maintains and models the Organization's values.
- Demonstrates regular, dependable, and predictable attendance.
- Performs other duties as required.
Education Required: High School Diploma/GED
- 1 year customer related experience required.
- Preferred: 1+ years of healthcare experience.
Salary Range: $19.49 - $33.48 hourly (Pay per years of relative experience)
EOE, including disability/vets.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at (for reasonable accommodation requests only).
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