HRIS Analyst II

As an HRIS Analyst II, you will play a pivotal role in advancing the strategic functionality of the organization’s HRIS department. You will contribute to the administration, continuous improvement, and technical stewardship of the HRIS platform, ensuring it aligns with evolving business needs and operational excellence. This position involves hands‑on collaboration with cross‑functional teams including HR, IT, and other key stakeholders to support system configuration, data integrity, and user experience.

This position can be based in either Norwalk, CT or Chattanooga, TN.

• Drive system‑related initiatives and continuous improvement efforts. Contribute to system maintenance activities, including the review, testing, deployment, and communications of changes within any UKG modules. Collaborate with cross‑functional stakeholders to implement enhancements and resolve technical issues.
• Support the accurate collection, validation, and integration of HR data within the UKG.
• Assist in the design and delivery of HRIS reports and dashboards that inform strategic HR and business decisions. Ensure data outputs are accurate, actionable, and presented in a user‑friendly format.
• Create and maintain comprehensive HRIS training resources and system documentation.
• Collaborate with HR and cross‑departmental teams to identify and implement opportunities for workflow automation and operational efficiency. Support the deployment of system enhancements that streamline HR processes and improve user experience.
• Investigate and resolve system issues, and process inefficiencies. Execute scheduled system activities and recommend alternative solutions to meet evolving business requirements.
• Other duties as assigned.

• Create reporting (including dashboarding) within Power BI and Cognos – 20%
• Manage urgent mass requests through the WIT – 10%
• Troubleshoot issues with various modules and suggest improvements to existing modules and processes – 20%
• Create and maintain accurate accrual profiles and policies in WFM and ensure that the automated sync is working as intended – 30%
• Document existing processes and procedures by creating SOPs for all modules and HRIS procedures – 20%

• A minimum of 2 years’ experience with UKG HRIS system administration (including WFM), maintenance, and reporting.
• Experience with BI reporting (including Cognos and Power
  
  BI or Tableau) and analysis required.
• Expert‑level with Microsoft Excel and proficient in other MS applications.
• Excellent analytical, technical skills.
• Must be detail oriented and extremely organized.
• Excellent verbal and written communication skills
• Able to handle data, reports, and information in a confidential manner at all times

Salary Range (Chattanooga, TN): $55,050.77 $ 73,401.02

Salary Range (Norwalk, CT): $67,284.27 $ 89,712.36

Annual Bonus Potential: 5%

Minimum

Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone.

The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Home Serve USA is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.