Manager, HR​/Recruitment

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Full Time Prof - Manager Remote, US

Salary Range: $ To $ Annually

Company: Protos Security
Job Title: Benefits Manager
Reports To: Sr. Director of HR Operations
Location: Remote - EST

Company Overview

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.

We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.

Position Summary

The Benefits Manager is responsible for the administration, compliance, and continuous improvement of the Company's employee benefits programs. This role serves as the subject matter expert for benefit plan administration within ADP Workforce Now, ensuring data integrity, regulatory compliance, accurate payroll deductions, and exceptional employee support.

The Benefits Manager partners closely with Human Resources, Payroll, Finance, external brokers, carriers, and third-party administrators to oversee all aspects of benefits administration, leave management, reporting, annual renewals, mergers and acquisitions, and system optimization.

Benefits Administration

• Serve as the primary administrator for the ADP Workforce Now Benefits module, maintaining benefit plan configurations, eligibility rules, workflows, system testing, and ongoing enhancements.
• Configure, maintain, and administer all employee benefit programs including medical, dental, vision, life, disability, voluntary benefits, FSA/HSA, and retirement plans.
• Process employee benefit elections, qualifying life events, new hires, transfers, and terminations in accordance with plan documents and eligibility requirements.
• Monitor, audit, and reconcile benefit deductions with Payroll to ensure accurate premium withholding and timely issue resolution.
• Audit monthly carrier invoices and reconcile enrollment, deductions, and premium billing to ensure financial accuracy.
• Coordinate benefit eligibility audits and maintain the integrity of employee benefit data within ADP Workforce Now.
• Manage relationships with benefit carriers, brokers, third-party administrators, COBRA administrators, and other vendors to ensure high service levels, accurate data exchanges, timely issue resolution, and compliance with service agreements.
• Lead annual Open Enrollment activities, including system configuration, testing, employee communications, reporting, and post-enrollment audits.
• Partner with brokers and leadership during annual benefit renewals by supporting plan design evaluations, benchmarking, cost analysis, and implementation of approved changes.
• Support benefits-related activities associated with mergers and acquisitions, including due diligence, benefit comparisons, employee communications, vendor coordination, system integration, compliance reviews, and onboarding of newly acquired employee populations.

Leave Administration

• Administer and oversee employee leaves of absence, including FMLA, ADA accommodations, short-term disability, long-term disability, workers' compensation coordination, and applicable state leave programs.
• Coordinate leave administration with employees, managers, Payroll, Human Resources, and third-party administrators to ensure timely communication, benefit continuation, payroll deductions, and regulatory compliance.
• Monitor leave eligibility, documentation requirements, return-to-work processes, and ongoing compliance with federal, state, and local leave regulations.

Compliance & Reporting

• Ensure compliance with ACA, ERISA, COBRA, HIPAA, Section 125, FMLA, and all applicable federal and state regulations.
• Generate, analyze, and maintain ACA measurement, look-back calculations, affordability reporting, and 1095-C reporting within ADP Workforce Now.
• Prepare and submit EEO-1 reporting and other required federal, state, and local compliance filings.
• Coordinate PCORI fee filings and ensure timely submission and payment.
• Support internal and external audits by preparing required documentation and responding to audit requests.
• Develop recurring dashboards, reports, and executive metrics related to enrollment, participation, leave activity,…