SOC Operator

Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast‑paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high‑speed connectivity solutions that keep the world connected.

We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team‑oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

As a Security Operations Center (SOC) Operator, you will be at the forefront of our organization's cyber defense efforts, responsible for monitoring, detecting, and responding to security incidents in real‑time. You will play a crucial role in safeguarding our digital assets, identifying emerging threats, and ensuring the integrity and availability of our systems and data.

Security Monitoring and Alert Triage:

• Monitor security alerts and events generated by various security tools, including SIEM, IDS/IPS, antivirus, and endpoint detection and response (EDR) systems.
• Analyze and triage security alerts to identify potential security incidents, prioritizing them based on severity, relevance, and potential impact.

Incident Response and Remediation:

• Collaborate with incident responders to coordinate and execute incident response procedures, including containment, eradication, and recovery efforts.
• Take immediate action to mitigate security incidents, such as isolating compromised systems, blocking malicious traffic, and applying security patches or updates.
• Document incident response activities, including timelines, actions taken, and lessons learned, to support post‑incident analysis and reporting.

Threat Intelligence and Detection Enhancement:

• Stay abreast of the latest cyber threats, vulnerabilities, and attack techniques through threat intelligence sources and industry reports.
• Enhance detection capabilities by developing and refining correlation rules, signatures, and detection logic within the SIEM platform.
• Contribute to the continuous improvement of SOC processes, procedures, and tools to enhance the organization's cyber defense posture.

Vulnerability Management Support:

• Assist in the identification, prioritization, and remediation of security vulnerabilities across the organization's infrastructure and applications.
• Work closely with IT teams to ensure timely patching and mitigation of identified vulnerabilities, reducing the organization's exposure to potential exploits.

• Bachelor's degree in Computer Science or related field; MA or MBA preferred.
• Relevant industry certifications such as Security+, GCIH, or GCIA are desirable.
• Minimum 1‑3 years experience in Information Technology preferred.
• Minimum 1‑3 years of direct IT Security experience in Security Operations preferred.

At Optimum, we're fueled by our four core pillars:
Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem‑solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity.

Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top‑quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our…