SOC Operator

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We are Optimum, a leader in the fast‑paced world of connectivity, and we’re on the hunt for enthusiastic professionals to join our team. A career at Optimum means you’ll be enabling progress and enhancing lives by providing reliable, high‑speed connectivity solutions that keep the world connected.

As a Security Operations Center (SOC) Operator, you will be at the forefront of our organization’s cyber defense efforts, responsible for monitoring, detecting, and responding to security incidents in real time. You will safeguard our digital assets, identify emerging threats, and ensure the integrity and availability of our systems and data.

• Monitor security alerts and events generated by SIEM, IDS/IPS, antivirus, and endpoint detection and response (EDR) systems.
• Analyze and triage security alerts to identify potential incidents, prioritizing on severity, relevance, and impact.
• Collaborate with incident responders to coordinate containment, eradication, and recovery.
• Take immediate action to mitigate incidents: isolate compromised systems, block malicious traffic, and apply patches or updates.
• Document incident response activities, including timelines, actions taken, and lessons learned.
• Stay abreast of the latest cyber threats, vulnerabilities, and attack techniques through intelligence sources and industry reports.
• Enhance detection capabilities by developing and refining correlation rules, signatures, and detection logic within the SIEM platform.
• Contribute to continuous improvement of SOC processes, procedures, and tools to strengthen cyber defense posture.
• Assist in identifying, prioritizing, and remediating security vulnerabilities across infrastructure and applications.
• Work closely with IT teams to ensure timely patching and mitigation of identified vulnerabilities.

• Bachelor’s degree in Computer Science or related field; MA or MBA preferred.
• Relevant industry certifications such as Security+, GCIH, or GCIA are desirable.
• Minimum 1–3 years of experience in Information Technology, with 1–3 years of direct IT security experience in a SOC.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.