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Disaster-Recovery Tech Support Engineer; Tier 2 - Weekend
Job in
Norwalk, Fairfield County, Connecticut, 06860, USA
Listed on 2026-01-10
Listing for:
Slide
Full Time
position Listed on 2026-01-10
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A modern technology firm is seeking a Technical Solutions Engineer (Tier
2) to provide exceptional technical support to partners. The role involves troubleshooting product issues via remote connections, managing disaster recovery situations, and ensuring thorough documentation of support cases. Strong customer service skills, Windows Server, and backup technologies experience are essential. This position requires a collaborative mindset and the ability to work under pressure while maintaining professionalism. Opportunities for professional growth are offered in a dynamic environment.
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