VP, NA Strategy & Analytics

Mitsubishi HC Capital America, Inc. provided pay range

This range is provided by Mitsubishi HC Capital America, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

The Vice President of North America Strategy & Analytics will lead and drive the strategic vision for the broader Vendor Portfolio Management organization across Canada and the US. This executive role is integral to optimizing portfolio performance, ensuring compliance with regional regulations, and driving solutions for regulatory, business oversight, and performance management needs through a diverse portfolio of functions and projects.

As a key member of the leadership team, the VP will contribute to the company’s overall growth by developing innovative strategies, leveraging emerging technologies, and fostering a high‑performing culture within the team. The VP will also be responsible for driving operational excellence, promoting data‑driven decisions, and enhancing outcomes through predictive analytics and streamlined processes. This role requires strong strategic thinking, problem‑solving abilities, and the capacity to lead change management efforts while maintaining high levels of employee engagement.

The incumbent accepts the responsibility for establishing and maintaining the internal control system associated with the essential duties and responsibilities of the functional areas that the incumbent manages.

• Driving Analytical Leadership & Strategic Alignment
• Partner with senior leadership to develop strategic plan for overall Vendor Portfolio Management function, which would include the identification, design, and implementation strategy for key initiatives to optimize performance across the function.
• Design and implement improved collection strategies, utilizing a test and control framework to determine the lift/improvement of new strategies vs. existing processes. Strategies could differ based on when collection attempts begin (10 days vs. 15 days), which accounts are targeted/non‑targeted (low score ranges, high exposure levels, etc.), by product offered (settlement/deferral/rewrite), etc.
• Provide reporting on above strategies, showing evidence of adoption together with benefit of strategies in terms of improved collection performance and dollars cured/collected
• Design, implement and actively monitor employee performance tracking across North America, with dashboards that track calls made, dollars collected, accounts cured, etc. Establish regular meeting rhythms with various stakeholders to share findings and collaborate on strategies for continuous improvement.
• Standardize and roll‑out performance tracking dashboards, including tracking items such as speed to answer, number of calls answered, outbound collection calls made, customers contacted, promises given, dollars collected, accounts cured, roll rates, repossession rates, etc.
• Provide thought leadership in data analytics and business intelligence, guiding the team in generating actionable insights that drive strategic decisions, aligning efforts with the company’s overarching mission of driving strategic growth and operational excellence.
• Ensure the alignment of North American processes, goals, and strategies, creating a unified vision for MHCA’s strategy and analytics across both the Canadian and US markets.
• Foster a data‑driven approach that enhances decision‑making at every level, drives strategic initiatives, and increases cross‑functional collaboration.
• Innovation & Organizational Transformation
• Lead the development and implementation of transformational initiatives aimed at improving productivity, financial performance, and reducing operational risk.
• Drive innovation by leveraging data analytics and business intelligence, offering insights that contribute to increased revenue and return on assets (ROA).
• Effectively lead and drive change cross‑functionally across MHCA’s North American office footprint, fostering collaboration and alignment, with strong cross‑functional collaboration and stakeholder…