Sales and Marketing Representative SMR

Title: Sales and Marketing Rep (SMR)

Location: Norwalk, CT

Classification: Full-Time, Exempt / Salary

Compensation: $45,000 to $50,000, annual compensation (Depending on Experience)

DESCRIPTION Servpro of Stamford (Norwalk, CT). The Sales and Marketing Rep (SMR) is responsible to update the CRM Salesforce Database, maintain an active presence at local and regional associations, and trade show events, and to promote Franchise Services in assigned territory, which results in coordinating and scheduling meeting and exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process (Route B2B) to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers.

Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits. Monitor and follow up on all assigned jobs, ensuring customer needs are met. As the Sales and Marketing Rep (SMR), you will work closely with the Leadership, Sales and Marketing Teams on a wide variety of administrative, creative and support responsibilities.

This role is ideal for individuals looking to kickstart their career in marketing and sales. The successful candidate will be responsible for engaging with potential clients, analyzing market trends, and promoting our products and services effectively. This position offers an excellent opportunity for growth and development within the marketing field. This role is critical to ensure the sales team is positioned to be successful and the sales and marketing efforts are working effectively to grow the SERVPRO Brand.

Primary Roles and Responsibilities

• Conduct reoccurring Business to Business visits to potential and existing customers and educate business owners and/or property managers on the emergency services Servpro of Stamford offer.
• Each month you visit a business you will bring them marketing materials (business cards, marketing pamphlets, pens, note pads, water bottle, holiday gifts, etc.)
• Using Salesforce CRM and Excel Spreadsheet Tracker; document you progress and keep track of the business you visited each day, and each month.
• Regular office meeting attendance, and Monthly Team Meeting Attendance
• Continuing education and coaching with Manager
• Daily contact preparations and job referral activity
• Daily priorities planning
• Reporting & Administration
• Route Contacts Business Development for Existing Customers and Create New Business Routes
• Execute Contact Business Development Cycle
• Debrief with Manager
• Execute referral and client appreciation activities
• Commercial Business Development
• Conduct ERP (Emergency Readiness Program) presentations, Conduct ERP Data Collection
• Develop and present ERP program to clients
• Regular client visits and follow-up to ensure priority readiness
• Attend Tabletop Marketing, Networking, Professional Association, and Entertainment Events
• Coordinate continuing education events for clients
• Enroll in Professional association participation
• Participate in professional networking events

Other Tasks:

• Perform other ad-hoc duties assigned by management.

REQUIREMENTS, DESIRED KNOWLEDGE, AND

SKILLS:

• 2+ years of sales and marketing experience or related sales and marketing support.
• 2+ years of business-to-business sales related experience.
• 2+ years of experience in the service sector.
• 2+ years of superb customer service, and verbal and written communication skills.
• Experience in the commercial cleaning, restoration, construction or insurance industry is desired.
• Strong business and financial background and process and results driven attitude.
• Strong proficiency with Microsoft Office Suite.
• Excellent organizational skills and strong attention to detail.
• Responds quickly and effectively to unexpected and rapidly changing conditions.
• Attention to detail, process detailed information effectively and consistently.
• Provide brand and marketing coordination and tracking.

EDUCATION

• High school diploma/GED, required.
• Associate degree in marketing, or business administration, preferred.

COMPENSATION & BENEFITS

• We offer competitive pay as well as comprehensive benefits. If you feel that you meet the above…