HVAC Service Technician

Benefits

• 401(k)
• Bonus based on performance
• Company car
• Competitive salary
• Health insurance
• Paid time off
• Training & development

We’re hiring a skilled and dependable HVAC Service Technician to join our growing Varsity Zone team in Norwalk. You’ll perform residential and light commercial service, maintenance, and installation work with a focus on safety, quality, and customer satisfaction. This position reports to the General Manager and plays a key role in delivering the Varsity Zone experience on every job.

• Diagnose, repair, and maintain heating, cooling, and ventilation systems.
• Perform seasonal tune-ups, system inspections, and equipment change-outs.
• Accurately document work in Service Titan and ensure all service tickets are completed.
• Communicate clearly with customers regarding issues, solutions, and pricing before work begins.
• Follow all Varsity Zone safety standards and procedures.
• Maintain service vehicle, inventory, and tools in clean, safe, and working condition.
• Support installation crews or other technicians as needed.
• Participate in ongoing training to maintain and expand technical knowledge.
• Uphold Varsity Zone’s reputation for professionalism, integrity, and high-quality service.

• Valid Connecticut S2 or S1 HVAC license (S2 preferred; S1 a plus).
• EPA 608 certification (Type II or Universal).
• 3+ years’ experience in HVAC service, maintenance, or installation.
• Strong troubleshooting skills in both electrical and mechanical systems.
• Clean, professional appearance and strong customer-service orientation.
• Valid driver’s license with a clean driving record.
• Ability to lift 50+ lbs and work in confined spaces or varying weather conditions.
• Experience using Service Titan or similar field-service software is a plus.

• Competitive hourly pay + performance bonuses
• Health stipend (transitioning to full medical plan)
• Paid time off (10 days to start)
• Company vehicle and tablet
• 401(k) plan
• Career advancement path into lead technician or operations roles
• Supportive, owner-backed environment — no corporate red tape

Full-time; may include occasional evening/weekend coverage during peak periods