Social Services and ERSEA Professional

Social Services and ERSEA Professional

Greater Norwalk Head Start / Early Head Start, a program of the Connecticut Institute For Communities, Inc. (CIFC), seeks a full-time Social Services and ERSEA Professional. The role ensures that the program meets 100% of related Federal Performance Standards and provides services to families and children. The position works closely with the Management team, teaching staff, and parent education teams, and supervises Family Advocates and participant enrollment.

Key responsibilities include:

• Family Partnership Building (10%)
• Communication and Service Coordination (5%)
• Record Keeping and Recording (10%)
• Ongoing Monitoring (5%)
• Human Resources (5%)
• Program Governance and Leadership (5%)
• Caseload, Transitions and Full Year Program (15%)
• Parent Involvement (10%)
• Community Partnerships (10%)
• Eligibility, Recruitment, Selection, Enrollment and Attendance (25%)

Additional responsibilities:

• Social Services Manager:
  Responsible for family partnerships, community partnerships, parent involvement, program planning, and related federal monitoring protocols; supervises the Family Services Team (3–4 persons).
• ERSEA Manager:
  Responsible for eligibility, recruitment, selection, enrollment, and attendance.

Requirements

• Master's degree in social work, human services, family services, counseling, or a related field (strongly preferred).
• Bachelor's degree in social work, human services, family services, counseling, or a related field (required).
• 2–5 years of relevant employment experience.
• Experience with social services and/or education in mental health services.
• Bilingual fluency (English/Spanish) strongly preferred.
• Ability to complete a physical examination, background check, and fingerprinting screen requirements.
• Able to lift a child weighing 40 pounds, 20 times a day if needed.
• Driver’s license required.
• Basic computer literacy in email, word processing, and internet navigation.
• Maintain certification in CPR and First Aid.

• Mid-Senior level

• Full-time

• Other

• Individual and Family Services