More jobs:
Supportive Services Case Worker
Job in
Norwalk, Fairfield County, Connecticut, 06860, USA
Listed on 2026-10-17
Listing for:
Alliance for Community Empowerment
Full Time
position Listed on 2026-10-17
Job specializations:
-
Social Work
Human Services/ Social Work, Community Support Services, Community Health, Family Advocacy & Support Services
Job Description & How to Apply Below
Job Description
JOB TITLE:
Supportive Services Case Worker
REPORTS TO:
Program Coordinator FLSA:
Non-exempt SALARY RANGE:
Grade 5 Position Summary
The Caseworker supports individuals and families by connecting them to essential services and resources that promote self-sufficiency and well-being. This role involves direct client engagement, case management, and collaboration with community partners to ensure individuals receive the support they need.
Key Responsibilities- Conduct client interviews, assess eligibility, and enroll individuals and families in agency programs.
- Assist clients in developing action plans to improve their circumstances and achieve self-sufficiency.
- Provide referrals and follow up with community resources to address clients’ social service and health needs.
- Collaborate with clients to create and implement personalized action plans with clear goals.
- Support clients in achieving economic independence through goal-oriented planning.
- Conduct follow-ups with clients at least every six months and annually to monitor progress.
- Advocate on behalf of individuals and families to ensure they receive the necessary support.
- Utilize CAPTAINS case management and other required software proficiently.
- Participate in interdisciplinary case conferences to coordinate services effectively.
- Maintain knowledge of local social service and health agencies, fostering strong referral partnerships.
- Develop and maintain a community resource database for client support.
- Prepare reports and enter client data accurately into the system.
- Perform other related duties as assigned.
- Education & Experience:
- Bachelor's degree in Human Services or a related field with at least one year of experience in human services.
- OR Associate degree in Human Services or related field with at least two years of experience.
- OR High School diploma with three years of experience in human services.
- Knowledge of social service and health agencies in the Greater Bridgeport area.
- Strong verbal, written, and interpersonal communication skills.
- Bilingual communication skills (oral and written) are a plus but not required.
- Proficiency in computer use, including case management systems.
- HOURS/DAY
- 0-1
- 1-2
- 2-4
- 4-7
- Standing X
- Sitting X
- Reaching X
- Driving X
- Walking X
- Twisting X
- Squatting X
- Lifting X
- Bending X
- Gripping X
- Keyboard Use X
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