Front Desk, Customer Service​/HelpDesk

Front Desk Associate – Full Time

Location: Holland Farms, Norwalk, IA

Pay: $16.00/hr (base)

We are seeking an outgoing, organized Front Desk Associate to create positive first impressions at Agemark Senior Living.

• Welcome residents, families, and visitors with warmth and professionalism.
• Answer phones, respond to inquiries, and direct calls promptly and courteously.
• Support the team with clerical duties such as filing, scheduling, and data entry.
• Give engaging property tours to potential residents and families.
• Keep the front desk and lobby organized, clean, and inviting.
• Cover extra shifts or weekends as needed.

• Friendly, professional, and dependable with great communication skills.
• Prior customer service or receptionist experience preferred.
• Ability to multitask, stay organized, and thrive in a busy environment.
• Proficiency with basic computer systems and office tasks.
• Flexible and team-oriented mindset.

• Affordable Care – Low‑cost MEC medical plan with 100% preventive care, free virtual visits, and dental & vision coverage.
• Work‑Life Balance – PTO starts, etc.
• Financial Flexibility – Daily pay, 401(k) with 50% match, pet insurance discount.
• Professional Growth – Up to $5,250/year tuition reimbursement, free college tuition, and development courses.
• Recognition & Rewards – Referral bonuses, recognition programs, exclusive discounts.

Agemark is built on strong values that shape how we care for our residents and support our teams. If you share our commitment to making a positive impact, we’d love to hear from you.

Apply today and join something special!

Agemark is an Equal Opportunity Employer (EOE).