Receptionist, Healthcare

Summary

At Mercy One, health care is more than just a doctor’s visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. Mercy One Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties.

Mercy One Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, Mercy One Central Iowa is one of Iowa’s largest employers.

Receptionist

• Coordinate all patient activities including greeting patients/families, processing patient registrations, obtaining accurate patient demographics and insurance information, and obtaining all necessary consents.
• Serve as the initial point of contact for patients coming into the clinics.
• Explain patient account charges, insurance verification and data entry for patient charges.
• Greets, instructs, directs and schedules all patients and visitors.
• Transfer incoming phone calls to appropriate clinic staff and physicians.
• Serve as a liaison between patient and medical support staff, including organizing and coordinating requests to Provider’s inbox and completing medical records requests.

Full Time, 40 hours/week

• Training Preferred:
  Effective communication skills, medical terminology.
• Special Training:
  Basic Life Support;
  Medical Office Procedures.
• Less than 1 year experience required.

• High School Diploma or GED equivalent.

Colleagues of Mercy One Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Entry level