Receptionist, Healthcare

Overview

Summary At Mercy One, health care is more than just a doctor’s visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Employment Type Full time

Shift Description:
Job Posting Title Receptionist

At Mercy One, health care is more than just a doctor’s visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. Mercy One Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties.

Mercy One Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, Mercy One Central Iowa is one of Iowa’s largest employers.

Want to learn more about Mercy One Des Moines? :
Find a Location Des Moines, Iowa (IA), Mercy One Des Moines

• Coordinate all patient activities including greeting patients/families
• Process patient registrations in an efficient and courteous manner
• Obtain accurate patient demographics and insurance information and all necessary consents
• Serve as the initial point of contact for patients entering the clinics
• Explain patient account charges, verify insurance, and perform data entry for patient charges
• Greet, instruct, direct, and schedule all patients and visitors
• Transfer incoming phone calls to appropriate clinic staff and physicians
• Act as liaison between patient and medical support staff and coordinate requests to the Provider’s inbox
• Complete medical records requests

• Full Time
• 40 hours/week

• Training Preferred:
  Effective communication skills, medical terminology
• Special Training:
  Basic Life Support;
  Medical Office Procedures
• Less than 1 year experience required

• High School Diploma or GED equivalent

Colleagues of Mercy One Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit Mercy One Careers to learn more about the benefits, culture, and career development opportunities available to you at Mercy One Health System’s circle of care.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.