Room Attendant

Overview

Join Our Opening Team at the Tru by Hilton Norwalk. The Newly Built Tru by Hilton, Norwalk Iowa anticipates opening soon and is seeking Full-Time Hotel Room Attendant, Guest Room Attendant or Housekeeper.

Ideally located off I-35, we are near the Gregg Young Sports Campus and The Legacy Golf Club. Des Moines International Airport (DSM) is within five miles. The Norwalk-McAninch Sports Complex is two miles away, while Blank Park Zoo is 11 minutes from our hotel.

Working as a Full-Time Hotel Room Attendant, Guest Room Attendant or Housekeeper at Tru by Hilton Norwalk, Iowa offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence, and providing opportunities for growth. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture.

It is a great place to thrive professionally while contributing to engaging guest experience.

• Comprehensive Benefits:
  Medical, Dental and Vision
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off:
  Vacation, Personal Days, and Holiday pay
• Exclusive Discounts:
  Hotel, food, and beverage savings for personal travel
• Professional Growth:
  Online training courses and Commonwealth University
• Additional Support:
  Employee Assistance Program, jury duty leave, bereavement leave, and more

Responsibilities for the Full-Time Hotel Room Attendant, Guest Room Attendant or Housekeeper include:

• Cleaning and Sanitizing:
  Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
• Restocking Supplies:
  Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Inspecting Rooms:
  Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
• Maintaining Public Areas:
  Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
• Adhering to Safety Standards:
  Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
• Guest Interaction:
  Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
• Laundry Duties:
  Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
• Inventory Management:
  Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
• Room Setup:
  Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

What We Are Looking for Hotel Room Attendant, Guest Room Attendant or Housekeeper in a include:

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Excellent time-management and organizational skills in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have flexibility to work weekends & holidays.

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Norwalk, Iowa! Apply today!