Sales & Service Technician II

Sales & Service Technician II

Job title:

Sales & Service Technician II

Location:

83 TOWNSEND AVENUE, NORWALK, OH 44857
Union: IBEW 71 - CBA 047
Hiring Manager:
Lisa Danhoff
# of Openings: 2
Internal Posting Dates: 12/9/25-12/16/25
Wage Range: $17.34 - $36.67 per hour

Installs, maintains and/or repairs network facilities, and associated apparatus from the station equipment to the line card; performs other related duties.

Duties include, but are not limited to, the following:

• Performs all types of cable construction and maintenance work associated with all network facilities including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units.
• Performs all duties associated with the installation, removals, rearrangements and maintenance of coin and single line station equipment and associated apparatus. Performs installation, removal, rearrangement, maintenance and substitution on pair gain devices (e.g., Subscriber Carrier).
• Performs all duties associated with former title CZT III.
• Recognizes and pursues potential revenue producing opportunities.

• Interdepartmental - Moderate
• Intradepartmental - Frequent
• Customer - Frequent
• Vendor – Seldom

Frequent

Moderate

• Cable Locator Amptool
• T-137 & t-137 Noise Meters Tones
• Sta CXR Test Sets Bucket Truck or Van 260 VOM
• Meters Laptop Computer
• Numerous other tools
• May be required to perform additional duties and tasks as required by the Company.

• Tests – Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy.
• Previous electronics training and/or related "outside" work experience typically gained through such positions as Station Installer Maintainer, Installer Maintainer, or Cable Splicer.
• Ability to work independently and desire to work "face-to-face" with customer.
• Willingness to work outdoors in adverse weather conditions.

• Climbing poles and ladders; lifting 50-75 pounds on a regular basis; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; and good color vision.
• Per our Company policy, and consistent with the weight specifications of equipment used to work aloft, candidates cannot exceed 275 pounds, this is inclusive of clothing and with proper footwear.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #Build Gigabit America .

Frontier Communications is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.