Operations Analyst

Opportunity Overview

Requisition Number: 29472

Operations Analyst - 12 Months

Location:

Norfolk, VA

At WECTEC Staffing Services, a wholly‑owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

• Monitor and dispatch outage trouble calls
• Analyze outage calls to determine location of problem
• Prioritize all emergency work, outage and non-outage work for first responders
• Talk with customers to determine power issues they are having

• Minimum High School Diploma/GED
• Prior dispatch skills (911 operations centers, utilities operations centers)
• Customer service skills with prior experience in a long‑term hands‑on operations analyst role supporting internal and external clients
• From start to finish, prioritizing and handling constantly changes priority levels
• And make well thought out decisions
• From multiple information sources and determine and create appropriate action plans

• Comprehensive Health and Income Protection Benefits
• 401(k) Savings Plan
• Paid Vacations for Qualifying Positions

Equal Opportunity Employer Including Veterans And Individuals With Disabilities

Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

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