Commercial Finance Manager

DIH stands for the vision to “Deliver Inspiration & Health” to improve the functioning of millions of people with disabilities and functional impairments. DIH is a global solution provider in blending innovative robotic and virtual reality (“VR”) technologies with clinical integration and insights. Built through the mergers of global-leading niche technologies providers, DIH is positioning itself as a transformative total smart solutions provider and consolidator in a largely fragmented and manual‑labor‑driven industry.

Join us and be part of a global network of leading brands committed to redefining the rehabilitation therapy standards of today and tomorrow! With our recent listing on Nasdaq, DIH is poised for exponential growth, and we are looking for visionary leaders to help us achieve our ambitious goals.

The Commercial Finance Manager is focused on driving business value by offering proactive financial and analytical advice to assist in decision‑making processes, preparing and communicating monthly financial performance reporting and analysis, performing both contract and customer profitability analysis, and leading strategic initiatives to improve revenue and profit margin.

The primary objective of this role is to support the DIH Commercial Sales and Service Teams by providing strategic expertise and risk management strategies/proposals for new sales and service deals, establishing key operating mechanisms to drive commercial execution across the business, and tracking of key commercial KPIs such as backlog coverage, convertibility rate, contribution margin, price and down payments.

• Oversees and analyzes financial data and determines ways to increase revenue growth and profitability.
• Assist with monthly financial analysis, reporting, and lead initiatives to improve reporting and analysis for the function.
• Develop and implement cost efficiency strategies to reduce/ eliminate waste, optimize business performance, and improve financial stability.
• Lead and support monthly business forecasting, annual budgeting, and related reporting processes including variance analyses.
• Conduct monthly business reviews with Executive Leadership and internal stakeholders to report‑out KPI performance and understanding variance drivers.
• Business Partner liaison collaborating with the Sales and Service teams on new promotions and marketing campaigns to drive growth initiatives.
• Collaborate with the Operations and Supply Chain teams to collect and analyse operational data and ensure that operational factors (synergies, integration costs) are reflected in forecasts.
• Support the customer payment terms approvals, billing, and collections to ensure timely closure of the revenue cycle.
• Perform scenario analysis of cash inflows/ collections, customer deals and pipeline (both pricing and profitability), and Sales Incentive Plans (SIP) to determine the optimal approach for the business.
• Support the Sales, Legal, and HR teams to create the language and financial backup in the official customer and SIP contracts.
• Establish baselines for every salesperson's quota and revenue generation targets
  • Ensure the sales team understands their SIP and key drivers for incentive payouts.
• Create / maintain schedule for monthly incentive cycle, perform the quarterly calculations for incentive payouts, and conduct reviews with leadership team.
• Adhere to internal controls and processes in compliance with company policies and practices.
• Develops direct reports, drives a strong team‑oriented culture, embeds knowledge continuity for stability and growth.

• Master’s degree or MBA in finance, accounting, or a related degree, and several years of industry experience
• 5+ years direct people leadership
• Forecasting, budgeting, and financial analysis/ modeling experience
• Proficient with MS Office tools (Word, Excel, PowerPoint, etc.) and experience with CRM and ERP systems (preferably Oracle)
• Proven history of leading cross functional teams the ability to build organizational relationships with customers, peers and operating partners
• Experience developing and leading organizational change management programs for work processes and…