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Senior Customer Solutions Center Lead

Job in Norwich, New London County, Connecticut, 06360, USA
Listing for: Dime Bank
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 68000 - 117000 USD Yearly USD 68000.00 117000.00 YEAR
Job Description & How to Apply Below

Dime Bank in Norwich, CT seeks a seasoned Customer Solutions Center Manager to lead day-to-day delivery of the bank's products and services via call and chat channels. The role focuses on maximizing profitability, customer satisfaction, and growth while ensuring policy compliance and strong community presence.

The ideal candidate has prior supervisory experience, strong knowledge of financial products and regulations, and a proven ability to develop sales plans, motivate staff, and deliver

Are you ready to take on the Senior Customer Solutions Center Lead role at Dime Bank?

Join us at Dime Bank as our next Senior Customer Solutions Center Lead in Norwich, CT, United States.

We are currently recruiting a Senior Customer Solutions Center Lead for our team in Norwich, CT, United States.

This is a strong opportunity to take on the Senior Customer Solutions Center Lead role at Dime Bank.

Position Requirements
10+ Years work experience
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