Integrated Care Support Specialist

1 week ago
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UCFS is hiring an Integrated Care Support Specialist. The role partners with clients and their healthcare team to screen, assess, identify, and address social determinants of health and health disparities impacting the client’s overall health.

Full-time

• Partners with the client and all care team members to communicate and collaborate toward a comprehensive plan to reduce barriers to accessing consistent health care.
• Provides initial and ongoing telephonic and in-person support to clients/patients seeking assessment for social determinants of health such as basic needs, legal, medical, housing, transportation, insurance by offering and completing a comprehensive needs assessment.
• Collaborates with the patient/client and behavioral health, primary care, dental and other UCFS services to develop and implement a strength‑based, client‑centered care plan that supports client empowerment and leads to positive health outcomes.
• Educates, supports, and empowers clients to become a self‑sufficient engaged health‑care consumer while maintaining community and social support.
• Maintains familiarity with community resources enabling connection to services for clients/patients and collaborates with state and local agencies and other community‑based supports.
• Conducts outreach in the community to targeted groups and individuals to identify and address barriers to accessing and utilization of health and social services.

Be part of a team where you can advance your clinical skills, make vital connections, and become an advocate for your clients and the community. You will have opportunities to cultivate and enhance your clinical skills through individual and group supervision, in‑house training, and outside training. Our team is passionate about the services we provide and is committed to making a difference.

At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more.

• Minimum associate degree in human services, social work or related field.
• Experience working in customer service, problem solving and knowledge of internal and external community resources.
• Certification as a Community Heather Worker preferred or willingness to obtain this.
• Proficient with Microsoft Suite, Internet, and e‑mail.
• Ability to provide a strength‑based, client‑centered approach to the delivery of service.

• Competitive salaries
• Generous paid time off including 3 weeks’ vacation, 4 floating holidays, paid company holidays and 10 sick days each year
• Medical, dental and vision insurance
• 401(k) plan with 6% employer contribution
• Paid life and disability insurance

UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.