Referral Coordinator

Join to apply for the Referral Coordinator role at UCFS Healthcare

We are currently seeking a Referral Coordinator to join our team. The Referral Coordinator will work closely with healthcare providers to ensure that patients receive the necessary referrals for medical services. The successful candidate will be responsible for managing referrals from initial intake to completion and communicating with patients and providers throughout the process.

Job Type: Full-time

• Manage the referral process from start to finish, ensuring timely completion and accuracy
• Communicate with healthcare providers to obtain necessary information for referrals
• Maintain accurate and up-to-date records of referrals and patient information
• Provide excellent customer service to patients, addressing any questions or concerns they may have
• Collaborate with other healthcare professionals to coordinate care for patients
• Participate in quality improvement initiatives to improve the referral process
• Monitor referral trends and identify opportunities for process improvement

• High school diploma or equivalent required; associate's or bachelor's degree in healthcare or related field preferred
• Medical Assistant Certification
• 3+ years of experience in healthcare or customer service required
• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Proficient in Microsoft Office and electronic medical records systems
• Knowledge of medical terminology and insurance policies preferred

• Competitive salaries
• Generous paid time off including 3 weeks' vacation, 4 floating holidays, paid company holidays and 10 sick days each year
• Medical, dental and vision insurance
• 401(k) plan with 6% employer contribution
• Paid life and disability insurance

UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.