Care Coordinator: Sub-Acute Residential

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Sub-Acute Residential- 6738 role at Community Health Resources
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JOB TITLE: Care Coordinator

EMPLOYMENT TYPE: Full-time, 40 hours per week

SCHEDULED

HOURS:

Monday, Wednesday, Friday 9AM-5PM;
Tuesday, Thursday 12PM-8PM

PROGRAM/

LOCATION:

Sub‑Acute Residential, Norwich

PC#: 2841

Sub‑Acute Crisis Stabilization (SACS) program provides short‑term, intensive behavioral health support in a residential setting to youth experiencing acute emotional or psychiatric crises. The program focuses on rapid de‑escalation, stabilization, and connection to ongoing care through a collaborative, trauma‑informed approach. Services include comprehensive assessment, individualized treatment planning, therapeutic interventions, and coordination with families, schools, and healthcare providers to ensure a safe and supported transition to the appropriate level of care.

• Participate as member of multi‑disciplinary treatment team
• Track and coordinate client intake, discharge, services, and referrals as applicable
• Provide assistance to team including coordination of treatment planning and providing daily triage
• Educate and link individuals to self‑help groups, natural support and other resources as needed
• Assist with linking clients with community support systems and agencies and in obtaining benefits for which they may be qualified: insurance, housing, treatment, representative payee, legal services, medical services, education and employment
• Maintain careful documentation of contacts and communication to maintain quality services; complete all required documentation in compliance with agency policy
• Work as a liaison between agency and other relevant providers and teams to coordinate care for referred clients
• Assist with scheduling and providing transportation to and from appointments
• Maintain documentation in compliance with agency and program standards
• Participate in staff meetings, supervision, training and other meetings as assigned
• Establish knowledge of cultures and communication styles associated with various groups, particularly oppressed groups, to provide culturally sensitive and competent care
• Provide crisis intervention and support as clinically indicated
• Additional duties as required

• Education: Bachelor’s degree in human service‑related field required. Experience may be accepted in lieu of education for some positions.
• Experience: A minimum of two years’ related experience preferred.
• Licensure/Certification/Registration: Valid driver’s license required.
• Training: Complete any program specific training required. Complete required annual agency trainings. CPR/First‑Aid Certification may be required within 6 months of hire.

• Proudly recognized as a Top Workplace for 12 consecutive years
• Enjoy ample paid time off, including a special day off for your birthday
• Benefit from contributions to your 403b Retirement Plan
• Competitive premiums with added discounts on pet, auto, and home insurance
• Tuition reimbursement and professional development programs
• Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites)
• Exclusive tuition discounts for CHR employees at several local colleges/universities
• FREE robust training curriculum, featuring our brand‑new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth
• Clinical supervision and/or mentoring available at many programs
• Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide
• Annual wellness stipend
• FREE premium subscription to the Calm app, for employees and their families
• Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more
• Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, and families through our EAP program
• Exciting learning collaborative fostering diversity, equity, inclusion, and belonging
• Join employee‑led resource groups, DEI…