Property Manager, Mohegan Commons s

Description

Be a part of the best team in Property Management!

Welcome to Mohegan Commons Apartments, a Vesta community in Norwich, CT. We are currently seeking an affordable housing experienced, results driven, customer service focused Property Manager to join our team!

What we Offer:

At Vesta, we take pride in hiring the best talent in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include:

• Medical, dental & vision insurance
• Company matched 401(K).
• Paid time off
  - Vacation, sick, floating holidays
• 12 additional paid holidays
• Tuition Reimbursement
• Pet Plan Pet Insurance
• Employee Assistance Program
• Long & Short-Term Disability Insurance
• AND MORE

The Property Manager is fully accountable for all day-to-day property operations and oversight. This includes meeting financial, leasing, compliance, resident retention, and maintenance goals and standards, and managing all staff to these goals and standards.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for keeping reception area clean with professional surroundings.
• Preserves and respects resident, applicant, employee and company confidentiality.

Financial:

• Understand and set financial goals and prepare accurate property budget annually.
• Consistently monitor actual results and adjust operations as necessary to achieve or exceed the budgeted financial results.
• Maintain accurate record of all property transactions and process on time (i.e., delinquency reports, move-in/move-outs, etc.)
• Ensure that all rent and late fees/charges etc. are collected, posted and deposited on time.
• Manage the collections, depositing and posting of all rent and late fees/charges, delinquencies, late notices, and legal action as necessary.
• Manage and ensure all Housing Assistance Payments, including special claims are requested and received as applicable.
• Keep vendor/contractor communication, scheduling, billing, vendor relations and certificates of insurance.
• Ensure payables processed for payment, handle petty cash and all funds.

Leasing:

• Ensure property is rented, maximizing the optimum balance between actual rent collected and occupancy.
• Identify markets and secure prospective residents utilizing appropriate marketing strategies.
• Handle marketing outreach to include interacting with neighborhood groups, local employers, community organizations and any other sources of prospecting and lead generation with a focus on converting leads into rentals.
• Conduct marketing surveys and regularly review traffic reports and trends.
• Confirm leasing team techniques are effective in obtaining closing.

Compliance & Administration:

• Implement and maintain procedures and systems in accordance with Vesta SOP.
• Confirm leases and corresponding paperwork are complete and processed accurately and on time.
• Gather, prepare, and execute lease renewals, and intake, prepare, and process interim recertification, annual recertification and other documentation as required by local, state and federal agencies. Secure all required applicant and resident signatures, for administrative processes.
• Ensure resident files are accurately maintained in compliance with all Vesta standards and regulatory requirements.
• Ensure all administrative paperwork is accurate, complete and processed on time.
• Process information in property management software regularly, i.e., work orders, certifications, deposits and all pertinent resident documentation.
• Organize and lead community emergency team. Instruct staff, residents, of proper response and handling of emergencies with buildings, criminal activity, employee/resident injuries, fires, floods, freezes, etc., in accordance with Vesta’s SOP to minimize liabilities.

Resident Retention:

• Fosters a positive, active and collaborative relationship with residents, communities, and associated agencies.
• Listen and address resident concerns and requests to ensure resident satisfaction. If their requests are unreasonable, ensure they receive a timely…