Shift supervisor, Retail

Join to apply for the Shift Supervisor role at CVS Health
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues—caring for people where, when, and how they choose a way that is uniquely more connected, more convenient and more compassionate.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Management:
  Work effectively with store management and store crews; supervise the store’s crew through assigning, directing, and following up of all activities.
• Customer Service:
  Assist customers with their questions, problems, and complaints; promote CVS customer service culture by greeting, offering help, and thanking; handle all customer relations issues in accordance with company policy.
• Merchandise/Presentation:
  Price merchandise, stock shelves, execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise; execute off‑shelf merchandise; reset departments following POGs.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and respond to urgent issues at the store when they arise.

• Experience as a retail supervisor.

High School Diploma or Equivalent preferred but not required.

Typical pay range: $18.35 – $27.35 per hour.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

• Anticipated Weekly
  
  Hours:
  
  40
• Time Type:
  Full time
• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industries:
  Hospitals and Health Care

Open until 03/19/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.