Accounts Receivable

Senior Accounts Receivable Specialist

Salary: c £30,000 per annum

Are you an experienced Accounts Receivable professional looking to take the next step in your career? Our client, based in the heart of Norwich is seeking a proactive and detail-oriented Senior Accounts Receivable Specialist to support the delivery of high-quality accounts receivable services while acting as a key point of contact for both internal and external stakeholders.

This is an excellent opportunity for someone with strong accounts receivable/credit control experience, excellent communication skills, and the ability to support and guide a high-performing team.

Key Responsibilities

• Deputise for the Team Leader during periods of absence, helping to manage workloads, team performance, and stakeholder expectations.
• Act as a subject matter expert for client communications, including meetings, calls, and written correspondence.
• Support the onboarding, training, and ongoing development of team members.
• Produce accurate arrears reports and management information.
• Take ownership of client reporting requirements and ensure reporting deadlines are met.
• Support the team in achieving agreed KPIs and business objectives.
• Manage and recover outstanding balances through proactive customer engagement.
• Handle complex escalations and provide guidance to colleagu...