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Service Charge Accountant; hybrid

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Block Recruit
Full Time position
Listed on 2026-10-09
Job specializations:
  • Accounting
    Financial Reporting, Financial Analyst, Accounting Manager, Accounting & Finance
Salary/Wage Range or Industry Benchmark: 30000 - 38000 GBP Yearly GBP 30000.00 38000.00 YEAR
Job Description & How to Apply Below
Position: Service Charge Accountant (hybrid)

I’m currently recruiting on behalf of a well-established property management business that is looking to appoint a Service Charge Accountant to join its Client Finance team.

This is an excellent opportunity for an experienced Service Charge Accountant / Client Accountant looking for a new position within a professional property management environment, with responsibility for a varied residential portfolio.

The Role

The successful candidate will be responsible for the accurate, timely and transparent financial management of an allocated portfolio of residential blocks, estates and mixed-use developments. You will work closely with Property Managers, clients, leaseholders and external accountants, covering the full service charge accounting cycle from budgeting and billing through to reconciliations, year-end accounts and financial reporting.

Package
  • £30,000-£38,000 per annum, depending on skills, knowledge and experience
  • Hybrid working
  • Professional development opportunities
  • Five weeks' holiday
  • Birthday off
  • Four wellbeing days per year
  • Employee assistance and wellbeing programmes
  • Company-provided equipment for hybrid working
  • Free parking at the office
Key Responsibilities
  • Take day-to-day financial ownership of an allocated portfolio of blocks, estates and mixed-use developments.
  • Prepare and review annual service charge and estate charge budgets.
  • Prepare cashflow forecasts and contribute to longer-term forecasting, including reserve or sinking fund plans where applicable.
  • Interpret leases, management agreements and client instructions to determine recoverability, apportionments and accounting requirements.
  • Prepare and check periodic demands for service charges, estate charges, ground rent and other property-related charges.
  • Review utilities, insurance and supplier costs and ensure appropriate recharges to leaseholders.
  • Monitor income, arrears, commitments and expenditure against budget.
  • Prepare complete and accurate service charge accounts and supporting working papers.
  • Reconcile income, expenditure, accruals, prepayments, creditors, debtors and reserve or sinking funds.
  • Liaise with external accountants and auditors, providing supporting information and resolving queries through to sign-off.
  • Provide regular reporting on budget performance, cashflow, arrears, reserve funds and year-end progress.
  • Respond to client, leaseholder and colleague queries, taking ownership of complex service charge queries through to resolution.
  • Attend client meetings when required to present budgets, accounts, forecasts and financial information.
  • Work closely with Property Managers around major works, qualifying works, long-term agreements and building safety expenditure.
  • Maintain accurate records and support audits, client money reviews, complaints, disputes and tribunal-related enquiries.
  • Maintain accurate data within property accounting systems and contribute to process improvements and automation.
  • Share knowledge across the Client Finance and Property Management teams and provide guidance and quality checks where appropriate.
About You

The ideal candidate will have:

  • At least one year's experience in residential service charge accounting or client finance, together with practical accounting experience.
  • Experience preparing service charge budgets, cashflow forecasts, year-end accounts and supporting working papers.
  • Strong knowledge of accruals, prepayments, fund accounting, reconciliations and the treatment of surpluses and deficits.
  • The ability to interpret leases and translate financial provisions into accurate budgets, demands, apportionments and accounts.
  • A working knowledge of the Landlord and Tenant Act 1985, including service charge information rights, Section 20 consultation and the 18-month rule.
  • Knowledge of current RICS residential…
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