Learning & Development Coordinator
Job in
Norwich, Norfolk County, NR3, England, UK
Listed on 2026-01-14
Listing for:
Saffron Housing
Full Time
position Listed on 2026-01-14
Job specializations:
-
Administrative/Clerical
Business Administration, Healthcare Administration, Office Administrator/ Coordinator
Job Description & How to Apply Below
Key Responsibilities Include:
Coordinate the end-to-endlogisticsof learning events, including scheduling, booking venues, managing participant lists, and communicating event details Oversee all Health & Safety and mandatory training, ensuring colleagues complete essential learning on time Maintain and update the training matrix, tracking completion, gaps, and compliance requirements Work closely with the L&D Lead and People team to deliver a professional and joined-up L&D service Maintain the Learning Management System (LMS), ensuring all records, courses, and completion data are accurate Assistin organising learning events, workshops, contentcreationand other engagement activities For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have:
Educations and
Qualifications:
Educated to A-Level (or equivalent experience in a learning or administrative role) (E) CIPD Level 3 or equivalent experience, or the desire to work towards (D)
Experience:
Proven experience in an administrative, coordination, or support role, ideally within Learning & Development,HRor a similar people-focused function (E) Coordinating training bookings,calendars or events logistics(E)
Experience of Learning Management Systems (LMS) or Learning Platforms (D) Experience in Health & Safety administration or compliance monitoring (D) Working with external training providers (D) Managing purchase orders and invoices (D) Skills,Knowledge and Abilities:
Strong administrative accuracy with high attention to detail (E) Good written and verbal communication (E) Excellent organisational skills with the ability to prioritise workload effectively (E) Proficient in Microsoft Office (E) An understanding of confidentiality, dataprotectionand good record-keeping practice (E) Ability to work collaboratively within a team and build effective working relationships (E) Understanding of the Learning & Development cycle and how training supports organisational goals (D) Awareness of Health & safety compliance requirements and reporting (D) Ability to generate clear, concise reports and summaries of learning data (D) Personal Attributes:
Proactive, reliable, and solution-focused approach to work (E) Customer-service mindset (E) Flexible and adaptable, with a willingness to learn and improve processes (E) Self-motivated and able to work independently whilemaintainingcommunication with others (E) Visible,credible and consistent role model for organisational values and professional codes of conduct (E) Highly motivated,resilient and committed to delivering for our people and tenants (E) Enthusiastic about peoples learning and development (E) Communicating with a range of stakeholders (E) Understanding of L&D principles and best practice including digital learning innovation (D) The Company We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.
We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market. We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis. At Saffron We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community.
We know by having great people we can do a great jobfor our tenants. We trust our colleagues to do the right thingand we are looking for people whose values are aligned with ours (PACE Professional, Accountable, Collaborative and Evolving). You will…
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