Work Coordinator

Works Coordinator

Location: Norse Group Head Office, Unity Place, Norwich, NR6 6EQ

Salary: Up to £27,957.21 DOE

Hours: 40 per week (Full-time)

Norse Group is a leading facilities management provider, built on strong partnerships with Local Government. We’re proud to deliver high-quality services across the UK—and now, we’re looking for a proactive and organised Works Coordinator to join our Norwich Head Office team, supporting a new private retail client.

As a Works Coordinator, you’ll play a key role in ensuring our maintenance operations run smoothly. You’ll be the central point of contact for coordinating reactive and planned works, liaising with internal engineers and external contractors to deliver efficient service.

Your responsibilities will include:

• Allocating work requests to internal teams or external contractors
• Raising purchase orders and processing related invoices
• Tracking and updating work orders to ensure timely completion
• Supporting financial processes for client invoicing
• Ordering and scheduling delivery of materials
• Monitoring project progress and providing client updates
• Assisting management in prioritising tasks across the client portfolio

We’re looking for someone with strong coordination skills and a customer‑focused mindset. You’ll thrive in a fast‑paced environment and be confident juggling multiple tasks.

You’ll bring:

• Previous experience in a works coordination or similar administrative role
• Excellent verbal and written communication skills
• Strong Microsoft Office skills (Word, Excel, Outlook)
• Ability to manage deadlines and multitask effectively
• Experience in Building Maintenance or Facilities Management (desirable)

• 25 days annual leave + bank holidays
• Statutory NEST pension scheme
• 4+4 Sickness Scheme
• A supportive team environment and opportunities for growth

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please  for details of our DBS policy relating to the recruitment of ex‑offenders.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.