Survey Administrator

Are you a detail-oriented and organised individual with a passion for getting it right first time? Are you interested in data entry and database management systems, with a keen eye for spotting errors and discrepancies? If so, we have an exciting opportunity for you to join our team as a Survey Input Administrator!

Role Overview :
As our Survey Input Administrator, you will be an integral part of our Operations team, responsible for transferring survey information, technical specifications and product information on our bespoke internal systems. You will play a crucial role in ensuring that our installations are executed seamlessly, leaving our customers delighted with their home improvements.

Key Responsibilities:

Accurate input of data to timely deadlines
Reporting directly to our Central Survey Manager
Maintain records and documentation.
Managing on hold surveyors with surveyors gaining swift resolution to release orders.
Quality checking workflow to guarantee nil input errors and nil remakes for production.
Liaising with internal and external customers and surveyors
Scanning and all relevant admin duties
Key

Skills:

Strong organisational and time-management skills.
Excellent communication and interpersonal abilities.
Customer-focused mindset with a commitment to delivering outstanding service.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Knowledge of depot operations and administration is a plus, however full training will be given
Benefits Package:

Competitive salary
Pension
31 days holiday, increasing with service, plus have your birthday off
Paid time off annually to volunteer
Comprehensive health & well-being benefits, heavily discounted gym memberships and free access to mental health first aiders
Heavily discounted group discount scheme on all products
Group Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers
Opportunity to work with a forward-thinking and supportive team

Career development and continuous learning opportunities
Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees