Business Services Administrator

Customer Service Administrator Norwich | Hybrid (3 days office / 2 days remote) £26,780 basic approx. £500 bonus (£27,280 OTE)

We’re recruiting on behalf of a
well-established specialist systems provider
based in Harlow who are looking to add a
Customer Service Administrator
to their growing team. This is a fantastic opportunity for an experienced
Administrator
who enjoys customer interaction and thrives in a structured, professional environment.

To be considered, you must live
within a 30-minute commute of Norwich
, as this is a hybrid role with regular office attendance.

As a
Business Services Administrator
, you’ll be a key point of contact for tenants and internal teams, providing essential administrative support across the business.

• Acting as a
  Customer Service Administrator
  , handling inbound calls and emails
• Logging all communications accurately on internal systems
• Scheduling engineer appointments for safety checks and maintenance
• Providing
  administrative support
  to Contract Managers
• Updating and maintaining customer portals
• Responding to queries from customers and internal stakeholders
• Ensuring all
  administrative processes
  are followed correctly
• Supporting wider admin tasks across the team

This role will suit an experienced
Administrator
who is:

• Highly organised with strong multitasking skills
• Calm under pressure and able to prioritise workloads
• A clear communicator who enjoys customer interaction
• A proactive
  Administrator
  with a positive, can-do attitude
• Comfortable working as part of a close-knit team

• £26,780 basic salary
• Approx. £500 annual bonus
• Hybrid working (3 days office / 2 days home)
• Monday to Friday – 8:30am to 5:00pm
• Friendly, supportive team environment
• Long-term stability and progression

This is a brilliant opportunity for a
Customer Service Administrator / Business Services Administrator
to join a reputable business where administration is valued and career development is encouraged.

If you’re a strong
Administrator
looking for your next step locally, we’d love to hear from you.

Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability.

We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.