Office Administrator

Overview

NXTGEN is delighted to be working with a fantastic and highly regarded firm based in Colchester to recruit an Office Administrator for their growing team. This is a pivotal Office Administrator role within the business and office, perfect for someone who enjoys being at the heart of operations and ensuring the office runs smoothly.

This opportunity is particularly well suited to someone with experience in an accountancy practice or financial services environment, where strong organisation, attention to detail, the ability to juggle multiple tasks, and excellent customer service are essential for a successful Office Administrator.

• Act as front of house as the Office Administrator, maintaining a professional and welcoming environment for clients, organising meetings and hospitality, and managing client liaison.
• Support the full client lifecycle, from onboarding new clients on internal systems to submitting final accounts to Companies House and HMRC, including managing critical client deadlines.
• Manage client documentation and compliance processes, including anti‑money laundering checks, using a variety of bespoke software systems.
• Provide company secretarial services, including filing confirmation statements, preparing dividend vouchers, and processing changes to company details and directorships.
• Deliver day‑to‑day office and administrative support, including copying, scanning, binding, electronic filing, compiling standard correspondence, and managing incoming and outgoing post.
• Support the electronic filing of accounts and tax returns, arranging internal and external meetings, and assisting with the billing process by issuing invoices.
• Answer incoming calls and deal with queries from clients, colleagues, potential clients, and other stakeholders.
• Liaise with internal teams such as facilities, database, and marketing to ensure client information is accurate and business development activity runs smoothly.

Strong organisation, attention to detail, the ability to juggle multiple tasks, and excellent customer service. Experience in an accountancy practice or financial services environment is highly desirable.

For more information or a confidential discussion, please contact Annie at NXTGEN.