Office Administrator

About The Role

We have an opportunity to hire an Operations Administrator to join our brand new location in Norwich
. The objective of this position is to provide administrative support to the office while working collaboratively with the wider operations team to ensure consistent service across all offices.

Previous administration experience is beneficial, but we are also keen to speak to candidates who may be looking for their first office role and who are keen to develop themselves in a professional environment.

This is a versatile role; typical duties include:

• Managing incoming post, including distribution, scanning, and filing into our systems
• Managing outgoing post, which may include preparing letters to clients
• Managing and ordering office supplies and equipment
• Managing the main office telephone line
• Meeting and greeting clients and staff members
• Managing the meeting rooms diary
• Assisting with room preparation, ordering lunches, and arranging refreshments when required
• Working closely with the Group Operations Manager to maintain Health and Safety and office standards
• Ad-hoc scanning or copying of files
• Providing telephone support and handling client initial queries in the solicitor’s absence
• Any ad-hoc assistance requested by the line manager

• Previous business administration experience (beneficial)
• Excellent telephone manner and communication skills
• Strong Microsoft Excel, Word, and Outlook experience
• Ability to work well as part of a team and independently when required
• Approachable and highly organised

• Scottish Widows Pension Scheme
• Bonus scheme
• 28 days annual leave plus public holidays
• Happy People / Perks at Work benefits portal
• Cycle to Work scheme
• Life Assurance
• One-third gym membership contribution
• Flu vaccinations

As HCR is an equal opportunities employer, we celebrate differences and strive to create a supportive and inclusive workplace that recognises and nurtures talent. We encourage you to let us know of any changes we can make during the recruitment process to support your application.