Compliance Administrator

We’re looking for a Compliance Administrator to join our Landlord Compliance team on a 12 month fixed term basis — someone organised, attentive to detail, and committed to helping keep our homes safe and our processes effective.

This role is focused on providing essential administrative and operational support for our compliance activities. You’ll work closely with Compliance Managers and wider teams to maintain accurate records, relating to fire safety, heating, electrical testing, water hygiene, asbestos and life maintenance, to ensure statutory and contractual requirements are tracked and met.

Your work will help us protect customers, colleagues and assets by making sure compliance information is accurate, accessible and actioned in a timely way.

• Maintaining and updating compliance registers, databases and documentation to ensure information is accurate and audit-ready
• Working with internal providers and contractors to ensure we receive all required data for compliance reporting.
• Providing support to ensure the completion of inspection regimes
• Monitoring data, chasing progress and escalating concerns
• Preparing reports and management information for the Compliance team and stakeholders
• Providing administrative support to audits, inspections and regulatory returns as required

• Good IT skills, including experience of Microsoft Office and confidence working with databases or case management systems
• Previous administrative experience, preferably with an understanding of social housing.
• Attention to detail with the ability to maintain accurate records and follow procedures
• Good organisational skills and the ability to prioritise workload to meet deadlines
• Able to work independently and as part of a team.
• Clear written and verbal communication skills, with the ability to liaise professionally with contractors, customers and colleagues
• Customer focused
• Educated to GCSE level (or equivalent) or qualified by experience in a similar role
• This role requires the postholder to have a Basic DBS check.

We’re committed to your development. You’ll have access to our Learning Management System and on-the-job support to build your technical knowledge of compliance, improve system skills, and develop your career in the housing sector. We encourage collaboration, continuous improvement and a supportive working environment.

Contract Type: 12 month fixed Term

Salary: £26,783.53 Annually

Office Base:
King Street, Norwich