Receptionist, Administrative​/Clerical

Job Description Overview of Role

We are looking for an experienced Receptionist to provide a professional and efficient service in our Norwich Office. The ideal candidate will be confident and proactive with excellent communication and interpersonal skills. The successful candidate will be personable with a range of skills to include high quality telephone answering and call handling, with emphasis on speed and accuracy, knowledge of Microsoft Office and experience of working under pressure.

• Answering incoming calls, directing clients to the appropriate member of staff, and taking or emailing detailed messages when required.
• Greeting and welcoming visitors, ensuring they feel supported and directing them to the correct locations while responding to any enquiries.
• Supporting the smooth running of office operations by organising incoming and outgoing post and ensuring meeting rooms are clean, tidy, and prepared for use.
• Maintaining a professional reception area, including keeping the desk and surrounding space clean and presentable.
• Completing general administrative tasks as required to support the wider team.

• Excellent communication skills.
• Positive can-do attitude.
• Experience of greeting clients face to face.

Finding the right people is important to us and transferrable skills are always welcome. We value potential and are open to candidates who may not have every listed skill.

• A generous holiday scheme starting at 25 days holiday increasing by 1 day each year to 28 days after 3 years of service.
• Life Assurance of 4x your basic salary.
• Salary Sacrifice Pension scheme.
• Enhanced Maternity, Paternity, adoption and shared parental leave benefits.
• Holiday Buy Back Scheme.
• Long Service Awards.
• Westfield Health Cashplan.
• 1 Volunteering Day for your chosen charity each year.

We are an equal opportunities employer and do not tolerate discriminatory behaviour of any kind, in line with the Equality Act 2010.

Core working hours are Monday – Friday 9.00am – 17.30pm. This is a permanent, part-time position based on 22.5 hours per week, with working days on Monday, Thursday, and Friday.