Customer Service Administrator

A thriving company are currently looking for a Customer Service Administrator. The Customer Service Administrator role involves coordinating repairs and services, liaising with subcontractors/users and ensuring that works are completed in a timely manner. The ideal candidate will have previous experience within the repairs, maintenance and scheduling sector. Salary:
Up to £30,000 Office based Customer Service Administrator responsibilities:
Acting as first point of contact for customers, appropriately scheduling repairs/services Liaising with and sourcing contractors for works Monitoring stores activities, ensuring they are completed within agreed timescales Maintaining and processing job sheets Monitoring contractors’ response times Monitoring spend, ensuring best value is achieved Monitoring and maintaining the in-house email inbox Issuing/raising purchase orders, processing invoices and providing required reports Answering calls and transferring to relevant departments Supporting the wider team with a range of administration duties Customer Service Administrator required skills/competencies:
Previous experience within the property sector desirable Strong attention to detail Proficient in Microsoft Word, Excel and Outlook Apply today!