Reception Administrator

Job in Norwich, Norfolk County, NR2, England, UK

Listing for: Reed

Full Time, Seasonal/Temporary position
Listed on 2026-08-06

Job specializations:

Administrative/Clerical
Medical Receptionist, Healthcare Administration, Office Administrator/ Coordinator, Clerical

Salary/Wage Range or Industry Benchmark: 13.31 GBP Hourly GBP 13.31 HOUR

Temporary Reception Administrator

Location:

GP Surgery Pay Rate: £13.31 per hour

Hours:

30-40 hours per week (Flexible working hours available)

Contract:

Temporary Assignment About the Role We are currently seeking a friendly, organised, and professional Reception Administrator to join a busy GP Surgery on a temporary basis. This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working in a fast-paced healthcare environment. As the first point of contact for patients, you will play a key role in providing a welcoming and efficient service while supporting the day-to-day administration of the practice.

Key Responsibilities Greeting patients and visitors in a professional and courteous manner. Answering incoming telephone calls and responding to enquiries. Booking, amending, and cancelling patient appointments. Managing patient records and updating information accurately. Handling sensitive and confidential information in line with GDPR guidelines. Processing incoming and outgoing correspondence. Supporting clinicians and practice staff with administrative tasks. Liaising with patients, healthcare professionals, and external organisations.

Maintaining a tidy and welcoming reception area. Requirements Previous reception or administration experience, ideally within a healthcare, medical, or customer-facing environment. Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Ability to multitask and work effectively under pressure. Competent IT skills, including Microsoft Office. A professional, empathetic, and patient-focused approach. Knowledge of GP systems such as EMIS or Systm One would be advantageous but is not essential.

Benefits Competitive pay rate of £13.31 per hour . Flexible working hours between 30-40 hours per week . Opportunity to gain experience within a healthcare setting. Supportive and friendly team environment. If you are an organised and approachable individual looking for a temporary role within a healthcare environment, we would love to hear from you.