Travel Coordinator
Listed on 2026-09-12
-
Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Office Administrator/ Coordinator
Travel Coordinator
Location:
Office based in Norwich, Norfolk
Hours:
Monday – Friday, 8:30am – 5pm
Salary: £26,600 to £27,600 per annum (Plus Company Bonus Scheme)
This is an exciting opportunity for a Travel Coordinator to join a specialist tour operator delivering high quality, bespoke worldwide fishing and shooting holidays to a discerning client base.
As Travel Coordinator you will deliver a high level of service by maintaining a detail-driven and customer-focused approach. You will play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately and professionally.
This is not a sales role. It is about precision, care and consistently delivering excellent service. We are looking for someone who has a natural eye for detail and a strong sense of personal standards. Someone organised, calm under pressure and genuinely invested in looking after customers and colleagues alike.
Desired Skills and Experience- Organised individual with excellent attention to detail
- Professional and polite, with strong written and verbal communication skills
- Comfortable managing multiple tasks and prioritising effectively
- Proficient in computer systems, processes and Microsoft Office tools
- Works well within a team, builds positive relationships and takes pride in doing a job well done.
- Delivering consistently high levels of customer service
- Managing holiday arrangements including flights, transfers and accommodation
- Issuing accurate travel documentation
- Handling customer enquiries via phone, email and social media
- Maintaining accurate and up to date client records
- Monitoring and processing payments
- Liaising with suppliers to confirm arrangements and resolve queries
- Supporting internal teams to ensure smooth delivery of each booking
- Competitive salary, reviewed after successful probation
- Discretionary company bonus scheme
- Company pension
- Non-Contractual Company Bonus Scheme
- Paycare health benefits scheme including 24/7 GP access
- Free on-site parking
- A supportive, professional working environment
If you take pride in high standards and want to be part of a well-respected, growing company that genuinely values its people and the service it delivers, we would love to hear from you
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